A new field is created. Invoke a universal search for the content of the new field, yet it is not displayed.
Likewise, the search results for related entities are not displayed.
In order to resolve the above issues, Quick Find view must be configured.
This is a step-by-step guide to ensure that the search configuration is complete, and that attributes you want to search is configured as well.
You’ll soon notice that Quick Find view setup is very important.
Searchable Entities
Ensure that the entity is searchable.
- Go to Settings > Administration > System Settings.
- Under General tab, go to Set up Search group and select Select entities for search.
- Ensure that the entity you want to search is in the list and click Ok.
- The image below shows the list of default searchable entities.
- If your entity is custom, this is a must.
Entity Field Setup
This is an optional step because Searchable attribute is by default set to Yes. However, it is good practice to check.
- Go to Customization, click Customize the System.
- Select the entity and click fields.
- Double click the name of the field you want to configure.
Setup the Quick Find View
The universal search is using Quick Find view for each entity it searches, thus we need to configure. We need to setup with this criteria:
- Add Find Columns – defines which columns will be searched.
- Add View Columns – defines which columns will be displayed.
Setup Add Find Columns
- Click view under the entity.
- Double click Quick Find Active Accounts.
- Click Add Find Columns – ensure that the column you want to search is checked.
Click Ok.
Setup Add View Find Columns
This is an optional step. The column can be searchable but not doesn’t necessarily need to be displayed. But how can you verify if it is not displayed?
- Click Add View Columns.
- Add Sector field.
- Click Ok.
- Publish your changes.
Testing
Navigate to the Accounts grid. Invoke a search for sector field.
Three things to note:
- Sector field is displayed.
- Sector field contains the search string.
- If search in the grid does not work, it will not be displayed in the universal search results.
Invoke a universal Search:
Conclusion
Search configuration is a three step configuration (2nd step is optional because it is defaulted in that state, but good to check during debugging).
It is possible for a column to be searchable but not displayed in Quick Find view and opposite.